What Stood in Multiplier’s Way
Workday is the gold standard HR suite for enterprises—yet it’s also the hardest to integrate.
- No easy sandbox access – Workday sandbox is very difficult to get; competition (including Merge) could not supply one for testing.
- Massive, custom data models – Every Workday tenant has dozens of bespoke fields (cost centres, union codes, security groups) that break rigid connectors.
- Global scale, zero-tolerance SLA – Multiplier onboards thousands of employees per month; any sync lag means delayed payroll in multiple currencies.
Building a production-grade Workday connector alone was estimated at 12+ engineering-weeks.
Knit’s Unified API Advantage
| Knit Capability | How It Helped Multiplier |
|---|---|
| Pre-procured Workday sandbox | Dev & QA environment to build confidence in the integration. |
| Unified /hris model | One endpoint now powers Workday and 40+ other HR systems, cutting duplicate code by 80%. |
| Custom APIs via AI Connector Builder | Knit co-created several custom APIs for Multiplier’s use-case, leveraging its AI connector builder for super-fast turnaround. |
| White-glove support | Dedicated solutions team worked with Multiplier’s engineering team on Slack – leading to fast iteration and go-live. |
Measurable Results after 2 Years of Partnership
- 3 × faster time-to-first-sync for new enterprise clients (from 60 days → 20 days).
- < 30-minute lag for employee-profile changes across all connected HR suites.
- 240 developer-hours freed each quarter—re-deployed to product features, not plumbing.
- Zero missed payrolls despite 5 × growth in active customers.
“Merge told us ‘Workday is tricky; maybe next quarter.’ Knit showed up with a sandbox the same week and shipped a custom API in days. That reliability is why they’re still our integration backbone two years on.”
— Vamsi T., Head of Engineering, Multiplier
Why Multiplier Continues to Bet on Knit
- Unified API future-proofs new HRMS requests without bloating the codebase.
- Human support that scales – Solution architects on speed-dial, not “submit a ticket.”
